12-02-2009, 07:57 AM
Josh Wrote:Sorry that's not Microsoft's fault.
I don't care.
Quote:1) The old IT company should have provided you with the discs that came with the computer.
Of course they should've. But if you knew the other IT support companies in my area, you'd hardly be surprised.
Quote:2) You should know better than to call Technical Support without a serial number.
I've rarely had to call Microsoft for anything, the few times I've needed a over the phone activation, I can normally use the machine to get my installation ID. Before today, I didn't know Microsoft would need a serial number from an XP disk.
Also, it would've helped if the Microsoft 'technician' knew that the serial number is on the Windows sticker as well, which is what I had, but she failed to mention that to me so I was lucky that I noticed it.
Quote:3) Systems go down from time to time, even Apple has issues which are completely out of their control.
True, but I was hardly blaming them for that.


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