Saz Wrote:One of my 360's broke before christmas. I tried getting it sent off to be repaired, but it was so ridiculously complicated I gave up. Customer service was bullshit, this dumb-fuck of a woman had me on the phone for ages, telling me she couldn't send me a repair form until she had confirmed the 360 was broke. I was like, it's got the three rings of death, the picture isn't working, what more do you want? "Are you sure all the cables are connected correctly." /hangupevery time my xbox broke and i called customer help, they just sent me a fedex box postage paid, and i'd ship my xbox to repairistan or wherever. a few weeks later, new xbox.
josh, come explain how to be a good customer on a customer help line !

