Sony kicked 'yo ass foo!

[Kaden]

I don't know, I purchased a 360 elite and I had a warrant that whenever something broke, I'd send it in and get a free new part of whatever was broke.

Their customer service has a reputation for being horrible, though. Warranty or not.

I've been lucky, I guess. My first 360 died after a ton of use and my second one hasn't done anything weird or broken since I've got it (though I would probably be more bitter about it if I had dealt with Microsoft's CS instead of Costco's).